Tuesday, November 3, 2015

What is Siebel CRM

Siebel CRM is one of the top CRM solutions or software available in the Market. 
Siebel CRM Systems, Inc. was a software company found by Thomas Siebel in 1993 and it was acquired by Oracle at the cost of $5.8 billion in June 1,2006. 
Siebel systems was engaged in the design, development, marketing, and support of Customer Relationship Management(CRM) applications. They also called themselves as a Siebel Systems. 
The Company's Customer Relationship management(CRM), Enterprise resource management(ERM), and Partner relationship management(PRM) applications are designed to automate the business process and allow an enterprise to perform the tasks over the internet. 
Ex: Call center networks. 
Siebel systems improves the efficiency of business processes. 
Ex: Siebel Applications would process your change price plan request for you mobile postpay connection to be processed in real time during a single interaction, rather than several days that the transaction typically requires.

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